What Are Consumer Rights In India?


According to the Consumer Protection Act 1986, the consumer right is referred to as ‘right to be protected against marketing of goods and services which are hazardous to life and property’.It is applicable to specific areas like healthcare, pharmaceuticals.



The right to information is defined as ‘the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices’ in the Consumer Protection Act of 1986.



Consumerism is a social as well as economic order which encourages the buying of goods and services in ever-greater amounts. This term is sometimes associated with critics of consumption beginning with Thorstein Veblen. Veblen's topic of examination.


What Are Consumer Rights in India?

The consumers of India are ignorant about their rights and even in the adverse situations they fail to make the correct use of their rights. It is important to be familiar with the rights so that one can get justice. Consumer right gives you the right to know about the quality, quantity, price, potency and standardization of different goods. This ensures that the customer is kept away from all kinds of unfair practices which are related to trade. There are different kinds of consumer rights which are laid down by the Indian government and come under the Consumer Protection Act of 1986. The laws state that any individual or group has rights to buy any good keeping in mind their rights.

If consumer rights are not followed, the person should be aware of the process that has to be followed. In this way instant action can be taken and the suspect can be put behind the cars. Here are the rights that the consumer should be familiar with

  • Right of Protection from different kinds of hazardous goods and service.

  • Right to choose the goods on your own.

  • Right to have complete knowledge about consumer rights in India.

  • Right to inquire about the quality of the product that is purchased.

  • Right to give your views on various matters of consumer interest.

  • Right to take strict action if consumer rights are violated. 

As the competition in the market is increasing therefore the situation has become worse. With the help of consumer rights and Consumer Protection Act of 1986, measures are taken to stabilize the market and make sure that fair prices are offered to the consumers. Provide correct information to the buyers and do not try to bluff them in any manner. The buyers have the right to file a petition against any shopkeeper who violates the rules or tries to disharm the interest of the consumers.

Consumer rights in India show that the government has taken measures to fight with the increasing cases of frauds. Higher the use of consumer rights better will be the stability in the market. Marketing as well as selling practices have witnessed a vast change and this is all because of their strict guidelines provided by the government.  Impressive marketing strategies help the people to gather more information about the products and make a better choice. Awareness can be helpful in selecting better products and services.

If consumers come across any kind of defect in the goods and providers are not replacing it, you can come to the consumer forum where a complaint will be lodged against the seller. According to the rules and regulations, the right approach will be followed and in extreme conditions the license may also be cancelled. Thus if consumers are aware of their rights, the sellers will automatically be upright and do not try to practice any kind of illegal trait. That is why government has started several new programs that aim at educating the residents so that they can make full use of their rights.