According to the Consumer Protection Act 1986, the consumer right is referred to as ‘right to be protected against marketing of goods and services which are hazardous to life and property’.It is applicable to specific areas like healthcare, pharmaceuticals.
The right to information is defined as ‘the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices’ in the Consumer Protection Act of 1986.
Consumerism is a social as well as economic order which encourages the buying of goods and services in ever-greater amounts. This term is sometimes associated with critics of consumption beginning with Thorstein Veblen. Veblen's topic of examination.
International Protection Council
International Consumer Rights Protection Council is a registered NGO that helps as well as guides grieved consumers to file their complaintsagainst any product or company with the consumer court in India. One might be located in any corner of the world. This helps by first forwarding notice to OP for out of court settlement, and if the company is not responding favorably, it helps in preparing of one’s own consumer court case papers. There is no need to hire a lawyer, because there is a guideline to handle one’s own consumer case through this council’s advice, guidance or help. Address of consumer courts, Lok Adalat, Right to Information Act, Ombudsman, MRTPC and other channels of action are given in this website FREE to everyone. One should not mark them copies of his correspondence with other companies because they we are not interested in knowing what is written to others, and would not respond to these mails. First the process should be known for filing complaint by making request to [email protected], one would receive the process within 5 to 10 minutes.